Magpie3D Terms of Service — Last updated: 01/10/2026

1. About these terms

1.1 These terms apply when you buy from or use the services of Magpie 3D Mining Pty Ltd, ABN 56 686 468 208, trading as Magpie3D ("we", "us", "our"), through magpie3d.com.au or directly with us.
1.2 By placing an order, starting a trial or using our services, you agree to these terms. If you're buying for a business, you confirm you're authorised to accept them on its behalf.
1.3 We sell:

• GEODNET RTK correction subscriptions;
• GNSS equipment, such as receivers and base stations;
• managed base station hosting; and
• GNSS consulting.

1.4 Our Privacy Policy explains how we handle personal information and forms part of these terms.
1.5 Your rights under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law (ACL) or any other law that can't be excluded. Where these terms seem to conflict with those rights, your rights under the law win.

2. Orders, pricing and payment

2.1 Prices are in Australian dollars and [include GST]. We don't charge card surcharges. Any delivery cost is shown before you pay.
2.2 We accept payment by card, Apple Pay, Google Pay and PayTo, processed by Stripe. We don't see or store your full card or bank details.
2.3 Your order is accepted when we send an order confirmation. We may decline an order — for example, if an item is out of stock or a price was clearly wrong — and if we do, we'll refund anything you've paid in full.
2.4 We'll give you at least 30 days' notice by email before any price increase on your subscription takes effect. The new price applies from your next renewal, and you can cancel before then.
2.5 You'll receive a tax invoice by email for each payment.

3. RTK subscriptions

3.1 What you get. A subscription gives you an NTRIP login to the GEODNET RTK network for the period you've paid for. We'll email your login details, usually within 24 hours of purchase.
3.2 Who runs the network. The network is owned and operated by GEODNET. We're an authorised GEODNET reseller: we set up and manage your login, bill you and support you, but we don't control the network's base stations or servers.
3.3 Devices per login. Each login allows a set number of devices to connect at the same time — one, unless you've bought a multi-connection login. Multi-connection logins are priced per connection; contact us to set one up.
3.4 What you need. An NTRIP-capable GNSS receiver, an internet connection on that receiver, and the receiver set to send its position to the network (see our Privacy Policy). Without these, the service can't work. Check your equipment is compatible before you buy, or ask us.
3.5 Accuracy. Centimetre-level positioning is typically achievable, but results depend on your distance from the nearest base station, sky view, your receiver and antenna, and atmospheric conditions. Check the GEODNET coverage map for your area before you buy. Corrections are provided in the coordinate system of the mountpoint you use; check it matches your project datum.
3.6 Availability and support. GEODNET aims for very high network availability, but outages can happen through maintenance, internet or mobile coverage problems, satellite issues or space weather. We aim to respond to support requests within one business day. If the network is unavailable in your area for more than 3 consecutive days for reasons you didn't cause, tell us and we'll credit or refund the affected days.

4. Renewal, cancellation, trials and refunds

4.1 Automatic renewal. Monthly subscriptions renew every month and annual subscriptions renew every year, charged to the payment method you used, until you cancel.
4.2 Renewal reminders. We'll email you at least 7 days before each annual renewal with the date and price. [We'll also remind monthly subscribers before each renewal.]
4.3 Cancelling. You can cancel at any time from your account on our website or by emailing info@magpie3d.com.au. Cancellation stops the next renewal; your login keeps working until the end of the period you've paid for.
4.4 Refunds.

• First purchase: we don't give refunds if you simply change your mind after buying. If you're not sure RTK will work where you are, contact us before you buy and we'll check coverage for your location.
• Renewals: if you're charged for a renewal you didn't want, contact us within 14 days of the renewal charge and we'll refund it in full, as long as your login hasn't been used since the renewal date.
• Annual renewals after 14 days: if you cancel between day 15 and day 28 after an annual renewal, we'll refund what you paid less our standard monthly price, on the same condition (no use since the renewal date). After 28 days, there's no refund for the rest of the year.
• Always: you're also entitled to a refund where the ACL requires one, for outages under clause 3.6, and if we or GEODNET end the service early (clause 9).

4.5 Free trials. We may offer a free trial login on request, usually for up to 30 days. Trials don't turn into paid subscriptions automatically; if you want to continue, you choose a plan and pay.
4.6 Fixed-term purchases. Subscriptions bought on our website renew automatically. If you'd prefer a one-off month or year without automatic renewal, contact us; it simply ends at the end of that period.

5. Hardware

5.1 Delivery. We deliver within Australia only, using Australia Post. Delivery times shown are estimates. Risk in the goods passes to you on delivery, and ownership passes once we've been paid in full.
5.2 Faulty or not as described. If a product is faulty, damaged in transit, or not as described, contact us. We'll arrange a repair, replacement or refund in line with your rights under the ACL, and we'll cover reasonable return freight.
5.3 Our 12-month warranty. We warrant hardware we sell against defects in materials and workmanship for 12 months from the date you bought it. If a defect appears in that time, we'll repair or replace the item, or refund you if we can't. To claim, email info@magpie3d.com.au with your order number, a description of the fault and photos if you can, and we'll send you return instructions. We pay the freight for valid claims. The warranty doesn't cover damage from misuse, accidents, improper installation, third-party power adapters, or unauthorised modification or repair. This warranty is given by Magpie 3D Mining Pty Ltd, PO Box 201, Brighton SA 5048, phone +61 492 990 771, and is in addition to your rights under the ACL.
[Insert the mandatory consumer-guarantee wording from regulation 90 of the Competition and Consumer Regulations 2010, word for word. It begins: "Our goods come with guarantees that cannot be excluded under the Australian Consumer Law."]
5.4 Change of mind. You can return a product within 14 days of delivery if it's unopened, unused, complete, in its original packaging, and hasn't been registered on the GEODNET console. You pay return freight, and a $50 restocking fee applies. Devices that have earned GEOD tokens can't be returned for change of mind. This doesn't affect clause 5.2.
5.5 Installation. Base stations and antennas are often mounted on roofs or poles. You're responsible for installing them safely and in line with local laws and building rules, or for engaging a qualified installer. Nothing in this clause limits our liability for our own negligence.

6. Base station hosting and consulting

6.1 Separate agreement. Managed base station hosting and consulting work are covered by a separate written agreement or quote. If that agreement conflicts with these terms, the agreement applies.
6.2 No guaranteed earnings. Hosting fees depend on the station's location, uptime and performance, network demand, and the market value of GEOD tokens, all of which can change. Any estimate we give is an estimate only, not a promise of what you'll be paid.
6.3 Consulting. We'll carry out consulting work with due care and skill, to the scope and price in your quote. Changes to scope are agreed in writing before extra work starts.

7. Acceptable use

7.1 You're responsible for keeping your login details secure and for how your login is used. Tell us straight away if you think someone else is using it.
7.2 You must not:

• share your login outside your organisation, or connect more devices at once than your login allows;
• resell, rebroadcast or redistribute the correction data without our written agreement;
• try to disrupt, overload or gain unauthorised access to the network or our systems;
• reverse engineer device firmware or software, except where the law allows; or
• use our products or services for anything unlawful.

7.3 You must follow any laws that apply to your use, including aviation and drone rules.

8. Liability

8.1 Your ACL rights come first. Clause 1.5 applies to everything in this section.
8.2 Business-type goods and services. Where goods or services aren't of a kind ordinarily bought for personal, domestic or household use, our liability for failing to meet a consumer guarantee is limited, as the ACL allows, to:

• for services: supplying them again, or paying the cost of having them supplied again; and
• for goods: repairing or replacing them, or paying the cost of doing so.

This limit doesn't apply where it wouldn't be fair or reasonable to rely on it.
8.3 Indirect loss. To the extent the law allows, neither of us is liable to the other for lost profits, lost revenue, lost data or other indirect or consequential loss — for example, the cost of re-doing field work because of an outage or a position error.
8.4 Cap. To the extent the law allows, each party's total liability under these terms is limited to the amount you paid us in the 12 months before the claim arose. This cap doesn't apply to your rights in clause 1.5, to death or personal injury, to fraud or wilful misconduct, to amounts you owe us, or to a breach of clause 7.2.
8.5 Events outside our control. Neither of us is responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, widespread internet or power outages, satellite system failures or severe space weather. Your outage credits under clause 3.6 still apply.

9. Suspension, termination and changes

9.1 Suspension. We may suspend your login if a payment fails and isn't fixed within 7 days of us telling you, if we reasonably believe it's being used in breach of clause 7.2, or if GEODNET or the law requires it. We'll tell you why and restore access once the issue is fixed.
9.2 Ending for breach. Either of us can end a subscription by written notice if the other seriously breaches these terms and, where the breach can be fixed, doesn't fix it within 14 days of being asked to.
9.3 If GEODNET changes or ends the service. If GEODNET materially changes, suspends or stops the network, or our reseller arrangement with GEODNET ends, we'll give you as much notice as we can and refund any unused, prepaid time pro rata.
9.4 Ending for other reasons. We may end a subscription for any other reason by giving you 30 days' notice and refunding any unused, prepaid time pro rata.
9.5 Changes to these terms. We'll email you at least 30 days before any change that materially affects you. If you don't agree, you can cancel before the change takes effect and we'll refund any unused, prepaid time pro rata. Changes don't apply to orders already placed unless the law requires them.

10. General

10.1 Disputes. If something goes wrong, contact us first and we'll try to resolve it within 14 days. You can also contact your state or territory consumer protection agency (in South Australia, Consumer and Business Services), or go to court or a tribunal at any time.
10.2 Governing law. These terms are governed by the law of South Australia. Each of us can bring proceedings in the courts and tribunals of South Australia or of the state or territory where you live or do business.
10.3 Other terms. If part of these terms is found to be invalid, the rest still applies. If we don't enforce a right straight away, we haven't given it up. You can't transfer your subscription to someone else without our agreement.
10.4 Contact us

• Email: info@magpie3d.com.au
• Phone: +61 492 990 771
• Post: Magpie 3D Mining Pty Ltd, PO Box 201, Brighton SA 5048